Salesforce Business Analyst

CGIChicago, IL
Hybrid

About The Position

Join a collaborative team driving Salesforce-powered transformation in the wealth management space. You will work directly with an experienced internal lead to deliver against an active backlog of high-impact Salesforce Financial Services Cloud work — with the autonomy to shape solutions and the support of a tight-knit team. The role is based out of our Chicago office, offering a balanced hybrid schedule and the chance to deepen your FSC expertise in a real-world, business-critical environment.

Requirements

  • In-depth, hands-on experience with Salesforce Financial Services Cloud
  • Strong Wealth Management domain knowledge in a Salesforce context
  • Familiarity with Salesforce data modeling, Flow, security, and Lightning App Builder
  • Ability to be on-site in Naperville 2–3 days per week
  • Strong communication skills and ability to work directly with an internal lead
  • Experience integrating Salesforce with custodial / portfolio / financial planning systems

Nice To Haves

  • Experience working in an Agile delivery environment (Scrum or Kanban).
  • Salesforce certifications, particularly Financial Services Cloud, Administrator, or Platform App Builder.

Responsibilities

  • Partner directly with the internal lead to work through and deliver against the existing Salesforce backlog.
  • Design, configure, and implement solutions on Salesforce Financial Services Cloud to support wealth management business processes.
  • Translate business requirements into well-architected Salesforce configurations and customizations.
  • Support data models, workflows, automation, and reporting tailored to wealth-management use cases (client/household relationships, financial accounts, goals, opportunities, referrals).
  • Collaborate with business stakeholders to clarify requirements, demo solutions, and iterate based on feedback.
  • Contribute to backlog grooming, story refinement, estimation, and sprint planning.

Benefits

  • Competitive compensation including profit participation program
  • Comprehensive medical, dental, and vision benefits
  • Basic life and accidental death & dismemberment insurance
  • Matching contributions through 401(k) plan, and CGI share purchase plan
  • Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service
  • 10 paid holidays per year
  • At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)
  • Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws
  • Bereavement leave, ranging from 1 to 7 days per year based on relationship.
  • Paid jury duty leave, up to time summoned
  • Learning opportunities and tuition assistance
  • Wellness and Well-being programs
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