About the position
Attention Travellers, this is The Captain speaking - your search in developing a career in the travel industry is over! Soon, you will be landing in a role where you're encouraged to share your passion for travel and open up the world for our customers. The climate is warm, welcoming and rewards the bold and brave. Leave your ego at the gate and be sure to check in your desire to discover, dazzle and delight our customers. So buckle up and read on… your next adventure awaits!
Responsibilities
- Build dream itineraries for your customers and create lasting memories they'll share for years to come
- Share your travel knowledge and make the perfect recommendations for your customer - choosing from a range of different travel options products and suppliers, including flights, accommodation, cruise, tours, insurance and more
- Roll out the red carpet for your customer and create a space where they feel welcomed and valued through active listening, mutual respect and a positive attitude
- Be someone your customers can trust and share their excitement with, showing them you take your business seriously, but not yourself
Requirements
- You're a seasoned traveller with a history of international destinations and you're the go-to person in your circle for travel recommendations, tips and tricks
- You believe hard work should be rewarded, so you thrive in an environment where KPIs and sales targets help you achieve the incentives you deserve
- You're a team player who is open to feedback on ways to improve your sales processes and are always open to improving
- You seek out new ways to build on your success and think outside of the box for your customers to find the best travel solution for them
- You understand the importance of organisation and managing your time effectively to achieve the best result and stay on top of your work
- You're not only good at the people stuff, but at the behind the scenes stuff too, like building itineraries, doing up invoices, operating our complex booking systems and jumping between different programs with a customer in front of you
Benefits
- Base wage plus uncapped incentives payment structure
- Average earnings for a Travel Consultant in their first 12 months are $60k plus super and penalties, increasing to $78k by the second year
- Average earnings up to $95k for Senior Consultants and $138k for Team Leaders
- Inclusive company culture
- Individualised Learning & Development pathway options
- Exclusive Staff Discounts with 350+ of Australia's leading retailers
- Access industry travel discounts and qualify for sponsored 'Familiarisation Trips'
- Career opportunities in a network of brands and businesses across the globe
- Access exclusive discounts on health insurance plans for you and your family
- Support and Employee Assistance Program for staff and family
- Reward & Recognition events throughout the year
- Corporate Social Responsibility program supporting nominated charities
- Get qualified for free with a Certificate 3 & 4 in Travel & Tourism through Australian Apprentice Training
- Thrive in a workplace that embraces individualism
