Sales Support Analyst

Liquidity Services Inc.
19h

About The Position

The Sales Support Analyst plays a key role in managing buyer payment follow-ups and processing sales adjustments (including collapsing sales). This position is responsible for ensuring timely collections, resolving billing discrepancies, and delivering exceptional customer service. Success in this role requires a high level of accuracy, strong attention to detail, and the ability to work independently. The analyst will serve as a primary point of contact, collaborating closely with internal teams across Liquidity Services and liaising with buyer company representatives to support smooth transactions and issue resolution. Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets, with over $15 billion in completed transactions to more than 6 million qualified buyers worldwide and 15,000 corporate and government sellers. It supports its clients’ sustainability efforts by helping them extend the life of assets, prevent unnecessary waste and carbon emissions, and reduce the number of products headed to landfills.

Requirements

  • high level of accuracy
  • strong attention to detail
  • the ability to work independently

Responsibilities

  • managing buyer payment follow-ups
  • processing sales adjustments (including collapsing sales)
  • ensuring timely collections
  • resolving billing discrepancies
  • delivering exceptional customer service
  • collaborating closely with internal teams across Liquidity Services
  • liaising with buyer company representatives to support smooth transactions and issue resolution
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