Sales & Service Coordinator

Homewood Suites The Colony-posted 1 day ago
Full-time • Entry Level
The Colony, TX
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Position Summary: The Sales Coordinator is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Maintain organized and accurate filing system on all accounts, including complete file on each active, prospective or buying account, and trace file for future activities.
  • Maintain regular attendance in compliance with service standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Comply with standards and regulations to encourage safe and efficient hotel operations.
  • Keep immediate supervisor informed of all matters requiring their attention.
  • Correspond with prospects and clients and answer any questions about the hotel’s venue options, rates, room types, packages or promotions.
  • Send proposals and/or invoices accurately, timely and professionally.
  • Perform research functions on competitive hotels, venues, clients, trends and prospects.
  • Gather and assemble sales collateral and correspond with clients.
  • Enter, retrieve or reconcile rooming lists, event orders or other information in customer relationship management systems.
  • Two years of progressive experience in a hotel environment
  • Experience in administrative functions, telephone, email and filing systems
  • Proficient in Microsoft 365 or similar computer applications
  • Minimum High School Diploma or Equivalent
  • Experience with Delphi FDC, Sales Pro, brand's PMS and/or sales related applications a plus
  • Associate’s and/or Bachelor’s degree in business, marketing or related field preferred
  • Medical/Dental/Vision benefits
  • 401K
  • a generous PTO program
  • the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Sales Coordinator Resume Examples
•
Sales Coordinator Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service