Capture Global Integrated Solutions - Bayside, NY

posted about 1 month ago

Full-time - Entry Level
Bayside, NY
Administrative and Support Services

About the position

This position involves engaging with customers to provide information about services, pricing, and product usage, while also recommending services tailored to their needs. The role requires proactive outreach to potential clients and maintaining relationships with existing clients to ensure satisfaction and support.

Responsibilities

  • Answer customers' questions about services, prices, availability, product uses, and credit terms.
  • Recommend services to customers based on their needs and interests.
  • Identify and target potential clients through research, networking, and cold calling.
  • Maintain and update a database of leads and contacts.
  • Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Act as the primary point of contact for clients during the sales process and post-sale support.

Requirements

  • Strong communication skills to effectively engage with customers.
  • Experience in sales or customer service roles.
  • Ability to conduct research and identify potential clients.
  • Proficiency in maintaining databases and managing contacts.
  • Problem-solving skills to assist clients post-sale.

Nice-to-haves

  • Familiarity with CRM software.
  • Experience in a specific industry related to the services offered.
  • Networking skills to build relationships with potential clients.

Benefits

  • Health insurance coverage.
  • Paid holidays and vacation time.
  • Professional development opportunities.
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