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Milan Laser Hair Removal - St. Boston, MA
posted about 1 month ago
About the position
Milan Laser Hair Removal is one of the nations premier laser hair removal providers. That's because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package. With 350+ locations throughout 35+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team! We are excited to hire a full-time Sales Receptionist to be a part of our dynamic team in Boston (West End), MA. As the Sales Receptionist, you will greet and welcome potential and existing clients to the store. You will also be responsible for providing a level of world class customer service to build and maintain relationships with our clients to ensure their ongoing business and satisfaction. You will also work in conjunction with our clinic staff to achieve monthly sales goals through the upselling of services and promotions. Additionally, you will perform other administrative duties to help the Sales Manager manage the day-to-day operations of the clinic.
Responsibilities
- Ensure a positive client experience by exhibiting excellent customer service.
- Field incoming calls to schedule appointments and answer general questions.
- Confirm appointments, communicate with clients and maintain and update client records.
- Work in conjunction with clinic staff to achieve monthly sales goals through upselling services to clients and building relationships with them to ensure their ongoing business and satisfaction.
- Assist Sales Manager in outgoing calls to clients for consultation follow-up and notification of promotions and events (no cold calling).
- Support Sales Manager and medical staff with clinic needs such as; treatment room upkeep, event support, and clinic upkeep.
- Process financial transactions.
- Perform daily opening and closing duties.
- Administrative support functions such as filing, photocopying, faxing, etc.
Requirements
- Minimum high school diploma or GED equivalency
- Excellent customer service skills
- Strong teamwork mentality
- Exceptional communication skills, both written and verbal
- Intermediate computer skills
- Ability to work full-time, including rotating Saturdays.
- Demonstrates initiative and ability to work independently
- Ability to maintain highly confidential information
- Be able to lift 20-40 pounds
Benefits
- Medical, dental, vision, disability and life insurance within 30 days
- Paid time off starting immediately
- Free laser hair removal for you and your spouse or legal partner
- Closed on 7 Major Holidays
- 401k retirement plan with vested employer match
- Career advancement opportunities
