Sales Operations Specialist

Crenlo Engineered Cabs-posted about 22 hours ago
Full-time • Mid Level
Remote • Rochester, MN
501-1,000 employees
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The Sales Operations Specialist is responsible for driving sales effectiveness through the administration and maintenance of key sales operations initiatives. This role requires an individual with strong sales operations and analytical skills who works collaboratively with the Sales team to understand and assist in executing tactics and strategies that will maximize revenue opportunities.

  • Perform quarterly pricing updates with accuracy and timeliness to ensure all customers receive correct pricing in the agreed timeframe.
  • Help develop, maintain, and optimize sales operations processes, in areas such as order management, customer success, and lead management.
  • Analyze sales data to identify trends and opportunities and create reports to track progress and performance.
  • Assist, manage, and complete customer compliance requests.
  • Create and distribute regular reporting for Sales and management as needed.
  • Collaborate with the Sales team to understand their operational needs and help achieve their goals.
  • Manage CRM at an admin level as well as help create and train sales team on CRM use.
  • Provide support in gathering data and managing market intelligence.
  • Coordinate the sales forecasting process for input into the SIOP process.
  • Create and manage sales documentation and knowledge library.
  • Support the quoting process by tracking action items, following up with contributing team members, and coordinating all
  • Bachelor's degree or equivalent experience is required, preferably in business management, business administration, or related field.
  • 2+ years commercial support experience preferred.
  • Proficient in CRM Software, preferably Salesforce
  • Advanced understanding of MS Excel.
  • Excellent written, oral, time management, and computer skills.
  • Self-starter and self-driven.
  • Ability to solve problems and see the bigger picture and how work contributes to function and company success.
  • Ability to function as a team player as well as independently.
  • Ability to work under pressure, multitask, prioritize projects, and meet deadlines.
  • Ability to self-teach and learn quickly
  • Speed -- Moves fast, self-driven, takes initiative, willing to take measured risks, and driven to grow and succeed.
  • Communications -- Listening, Reading Comprehension, Speaking, and Writing.
  • Cognition -- Analysis/Reasoning, Creative & Innovative Thinking, Decision Making & Judgement, and Problem Solving.
  • Personal Effectiveness -- Accountability & Dependability, Adaptability & Flexibility, Team Focus, Development & Continual Learning, Ethics & Integrity, Results Focus & Initiative, Self-Management, Stress Tolerance, and Tact.
  • Interaction with Others -- Influencing Others, Relationship Building, Teamwork and Valuing Diversity
  • medical
  • dental
  • vision
  • disability insurance
  • paid time off
  • 401k retirement savings
  • tuition reimbursement
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