Sales National Account Director

Marriott • Kamuela, HI

17h • $90,000 - $120,000 • Onsite

About The Position

Prince Resorts Hawaii is seeking a high-performance, relationship-driven National Account Director to join their sales team. This role focuses on performance, authenticity, and growth, aiming to drive revenue by positioning their resorts as best-in-class destinations for corporate incentive travel, executive retreats, and high-touch luxury group experiences. The company has been recognized as one of "Best Places to Work" by Hawaii Business Magazine for five consecutive years and offers competitive compensation, benefits, and employee travel perks. This is a momentum role for someone with existing credibility, a strong network, and the ability to immediately impact revenue.

Requirements

• Minimum of 5 years of sales experience required.
• High school diploma or equivalent.

Nice To Haves

• Four-year college degree is preferred.

Responsibilities

• Own and Grow the Incentive & Luxury Group Segment
• Proactively generate and close corporate incentives, executive retreat, and luxury group business
• Leverage existing relationships to deliver immediate revenue impact
• Identify and secure high-value opportunities aligned with each hotel’s premium positioning
• Activate Your Network
• Utilize established connections with incentive houses, corporate planners, and luxury advisors
• Maintain a strong presence in the incentive and luxury travel community
• Represent the Prince Resorts Hawaii brand at key industry events, trade shows, and client engagements
• Deliver High-Touch Sales Experiences
• Craft compelling, tailored proposals that reflect the sophistication of the incentive market
• Lead immersive, memorable site inspections that inspire clients and differentiate the resort experience
• Anticipate client expectations and curate experiences that exceed them
• Drive the Sales Process with Precision
• Manage the full lifecycle: prospecting, qualifying, negotiating, contracting, and closing
• Structure creative, value-driven deals while protecting rate integrity
• Ensure seamless transition from sales to operations for flawless program execution
• Make and exceed quarterly and yearly goals for this luxury corporate market
• Collaborate to Elevate the Experience
• Partner cross-functionally to align on luxury service delivery and program customization
• Support team initiatives and provide leadership within the sales organization
• Step in to support broader sales leadership efforts when needed
• Maintain strong skills with sales applications: CI-TY, Delphi Opera, Outlook, Word, Excel, etc.
• Be well versed in the sales process - initiating customer contact, qualifying, follow-up, and negotiating, contracting (including creating and being knowledgeable of hotel contracts), and service delivery.
• Develop and communicate/lead site inspection strategy and provide strong site inspection experience.
• Develop and strengthen strong relationships with new and existing group accounts to achieve group segment objectives.
• Attend industry events to represent and grow customer base.
• Provide an elevated level of guest service in all areas of the resort.
• Maintain organizational skills to support the sales process
• Partner/network with industry organizations such as the Island of Hawaii Visitors Bureau, Oahu visitors Bureau and meet Hawaii sales team.
• Meet and/or exceed booking goals.
• Perform administrative tasks such as contracts, proposals, solicitation letters, etc.
• Create and utilize sales presentations and tools to increase hotel sales.
• Be available to travel to both Mainland and Hawaii to generate sales production as needed.
• Attend and/or lead sales related meetings as required and prepare reports and presentations.
• Understand and support overall hotel goals and objectives.
• Be a strong team player by supporting other sales members, sales department initiatives.
• Assist Area Director of Sales, Group in various other duties such as creating and maintaining SOPs to meet business needs.
• Actively participate in industry and community initiatives.
• Represent Prince Resorts Hawaii in a professional, respectful manner.
• Attend REVMAX (when schedule allows) and resort management meetings.
• Perform other related duties as assigned or required.

Benefits

• Competitive compensation
• Benefits
• Career development
• Best in class recognition programs
• Best employee travel perks with both Marriott and Seibu Prince Hotels & Resorts Worldwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED