Sales Manager

Bickford of Iowa City - Solon, IA

Full-time - Mid Level

Solon, IA

11-50 employees

About the position

The Sales Manager at Bickford of Iowa City is responsible for driving occupancy and revenue in the branch while providing compassionate support to seniors and their families. This role involves leading sales efforts, conducting personalized tours, managing customer relationships, and ensuring a smooth transition for new residents. The position emphasizes empathy and effective communication, aiming to enhance the quality of life for seniors.

Responsibilities

• Conduct exceptional, highly personalized tours and unique lead follow-ups to prospective residents and family.
• Manage the customer relations management tool (CRM) to ensure follow-up is documented and organized.
• Ensure Branch staff are appropriately trained to engage in phone and tour hospitality.
• Help manage the move-in process to ensure a smooth transition for residents and their families into the Branch.
• Identify and build relationships with community professionals to maximize referred leads.
• Ensure Branch is appropriately staged to maximize the customer's experience.
• Ensure weekly and quarterly goal-setting meetings are completed with members of the Branch Leadership team.

Requirements

• High-school diploma or GED required.
• Bachelor's degree in sales or marketing preferred.
• Experience in senior housing sales leadership is preferred but not required.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications.
• Possess written and verbal skills for effective communication.
• Competent in organizational and time management skills.
• Demonstrates good judgment, problem-solving, and decision-making skills.
• A valid driver's license and a driving record consistent with Bickford's insurance carrier guidelines.

Nice-to-haves

• Experience in senior housing sales leadership is preferred but not required.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Bonus Opportunities
• Prescription savings plans
• 529 Savings Plan for educational expenses
• Pay available daily