Sales Manager - Embassy Suites Denver Downtown

Sage Hospitality - Denver, CO

Full-time - Entry Level

Denver, CO

Accommodation

About the position

The Sales Manager at Embassy Suites Denver Downtown is responsible for meeting and exceeding revenue goals by developing new accounts and growing existing hotel accounts. This role involves direct sales, key account management, new account development, yield management, and maintaining strong customer relationships to enhance the hotel's financial performance.

Responsibilities

• Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program.
• Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
• Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
• Captures competitor's accounts through networking, research, and reader board surveys.
• Acquires referrals from existing accounts and follows up on all leads within 48 hours.
• Plans and implements an ongoing Targeted Account Development "hit list" to create new revenue.
• Utilizes yield management techniques by profitably negotiating room rates and function space commitments.
• Maintains a well-documented, accurate, organized, and up-to-date file management system.
• Develops strong customer relationships through frequent communication and professional interaction.
• Conducts research and studies the marketplace to capitalize on the hotel's strengths and competitors' weaknesses.
• Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum of 90% work time on direct sales efforts.
• Controls expenses while traveling on the property's behalf.
• Represents the hotel and Sage Development Resources, Inc. with integrity and professionalism.

Requirements

• Minimum of high school diploma or equivalent.
• Six months minimum in sales, customer service related position or hotel experience preferred.
• Requires knowledge of general sales techniques.
• Requires yield management experience.
• Requires highly developed customer service skills.
• Requires ability to hear, speak, read and write English fluently.
• Requires effective business writing skills.
• Must be able to meet clients on and off premises, to tour property and attend functions.
• Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
• Understand and follow verbal/written instructions.
• Work on more than one task at a time.
• Develop strong internal and customer relationships.
• Set and manage priorities and plan activities in advance.
• Solve problems and make sound business decisions.

Benefits

• Medical, Dental, & Vision Insurance for FTYR employees
• 401(k) with Employer Matching
• Discounted On-Site Downtown Parking
• Hotel Discounts (Both Hilton & Sage Portfolio)