Sales Manager - CSS

WESCO - Waukesha, WI

Full-time - Mid Level

Hybrid - Waukesha, WI

Merchant Wholesalers, Durable Goods

About the position

As a Sales Manager, you will provide strategic direction and progressive leadership to achieve sales and profit goals within a region, specific line(s) of business or channels. You will design and recommend sales and marketing programs and set short and long-term sales strategies. You will manage a single location with a total sales revenue of up to $50 million and manage a team of direct reports.

Responsibilities

• Develops and administers sales plans to ensure customer satisfaction, assigned quota attainment, good reference accounts, and highly skilled and motivated staff.
• Partners with Marketing to develop and implement sales marketing programs and initiatives.
• Determines annual sales and gross profit plan by implementing marketing strategies and analyzing trends and results.
• Establishes sales objectives by forecasting and developing sales quota for territories.
• Projects expected sales volume and profit for existing and new product lines and customers.
• Maintains sales volume, product mix and selling price by keeping current with market supply and demand, changing trends, economic indicators and competitors.
• Coordinates order service by directing account representatives and executives on quotations, proposals, project order management techniques, and customer complaint resolution.
• Establishes and adjusts billing margin by monitoring costs, competition and market conditions and negotiating cost side levels.
• Manages sales staff by recruiting, selecting, orienting and training employees.
• Maintains sales staff results by coaching employees, planning, monitoring and appraising job results.
• Develops and maintains relationships with top customers.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies.
• Forecasts and communicates intricate details to senior business managers.
• Interfaces with internal support departments to establish positive customer experience.
• Partners with suppliers to maintain customer relationships, provides training to staff, and executes marketing programs and initiatives.
• Partners with various internal departments to troubleshoot issues such as inventory and operations.

Requirements

• High School Degree or Equivalent required; Bachelor's Degree - Sales, Business Administration, Engineering, or relevant field preferred
• Prior professional sales experience in related industry/3+ years
• Prior experience with managing a sales team or sales programs/1+ year
• Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources
• Demonstrated verbal, written, analytical, persuasion and interpersonal skills
• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Ability to exercise teamwork, leadership, and flexibility
• Excellent time management and computer skills
• 5 years related industry professional sales
• 2 years managing staff and programs at national, district or regional level
• Ability to travel up to 25%