Sales Lead Generator

Schmitt-Sussman Enterprises Inc US,
Onsite

About The Position

The Family Security Plan is seeking a Sales Lead Generator to join their dynamic team. The company emphasizes employee growth, values opinions, rewards exemplary work, and prioritizes diversity, equity, and inclusion. Employees are part of a caring and fun culture that makes a difference in people's lives daily.

Requirements

  • High School diploma or equivalent - required
  • Strong organizational skills
  • Excellent verbal and written communication skills
  • Sense of urgency
  • Excellent and professional verbal and written communication skills.
  • Excellent customer service, interpersonal, computer, telephone and email skills
  • Ability to multi-task various campaigns.
  • Ability to be adaptable and flexible.
  • Skilled in working in a high-pressure team-environment.
  • Ability to train on CRM system.
  • Exhibit interpersonal savvy with customers.
  • Ability to navigate computer and phone system efficiently and effectively while simultaneously addressing the needs and concerns of the member.
  • Self-Motivated and driven for results.

Nice To Haves

  • Previous experience in a Call Center environment - preferred
  • Prior customer service experience preferred.
  • Database experience preferred.

Responsibilities

  • Make 170+ outbound calls a day to members and meet daily benchmark of 15+ transferred calls per day.
  • Interpret and research information in database.
  • Receive inbound calls professionally and triage to appropriate sales channels.
  • Contact active and non-active credit union members for review and/or updates of their insurance policies.
  • Conduct extensive research on existing member lists and proper documentation.

Benefits

  • $17.00 hourly base, onboarding incentive up to $1000, and monthly incentive where you can earn up to $500!
  • 401K and matching
  • medical, dental, and vision insurance
  • extensive PTO
  • a volunteer day (VTO) annually to give back to the community!
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