SalesForce Data Analyst

Fujifilm - Helena, MT

Full-time - Mid Level

Helena, MT

Machinery Manufacturing

About the position

The Salesforce Data Analyst at Fujifilm Diosynth Biotechnologies is responsible for ensuring the accuracy, completeness, and quality of data within Salesforce, which serves as the primary Customer Relationship Management (CRM) system. This role involves collaboration with various teams to uphold data governance and support continuous improvement in data management practices. The analyst will play a crucial role in commercial analysis and reporting, impacting strategic decision-making across the organization.

Responsibilities

• Ensure data in Salesforce is accurate, complete, and of excellent quality for commercial analysis and reporting.
• Be responsible for accurate and timely data entries from supporting functions without Salesforce access.
• Monitor data accuracy and completeness through regular audits and data cleansing activities.
• Develop and maintain best practices related to data management policies and procedures.
• Provide training and support to users on data management best practices within Salesforce.
• Collaborate with key stakeholders to address data quality issues and implement corrective actions.

Requirements

• Bachelor's degree (or equivalent) in business, engineering, or science.
• Experience with Salesforce or alternative CRM systems, or previous experience in a data entry/management role.
• Minimum three years of experience in biologics drug development and/or contract manufacturing/testing organization, or equivalent experience.
• Understanding of the importance of data accuracy and its role in decision-making.
• Basic understanding of the biopharmaceutical industry and a willingness to learn.
• Strong analytical thinking qualities and behaviors.
• Excellent communication and organizational skills.

Nice-to-haves

• Experience in a fast-paced environment.
• Strong interpersonal and problem-solving abilities.

Benefits

• Health insurance
• 401k retirement plan
• Paid holidays
• Professional development opportunities