SalesForce Data Analyst

Fujifilm - Boston, MA

Full-time - Mid Level

Boston, MA

Machinery Manufacturing

About the position

The Salesforce Data Analyst at Fujifilm Diosynth Biotechnologies is responsible for ensuring the accuracy, completeness, and quality of data within Salesforce, which is the primary Customer Relationship Management (CRM) system used by the company. This role involves collaborating with various teams to maintain data integrity, support commercial analysis, and drive continuous improvement in data management practices. The position plays a critical role in supporting strategic decision-making and operational efficiency across the global commercial organization.

Responsibilities

• Ensure data in Salesforce is accurate, complete, and of excellent quality for commercial analysis and reporting.
• Be responsible for accurate and timely data entries from supporting functions without Salesforce access.
• Monitor data accuracy and completeness through regular audits and data cleansing activities.
• Develop and maintain best practices related to data management policies and procedures.
• Provide training and support to users on data management best practices within Salesforce.
• Collaborate with key stakeholders to address data quality issues and implement corrective actions.

Requirements

• Bachelor's degree (or equivalent) in business, engineering, or science.
• Experience with Salesforce or alternative CRM systems, or previous experience in a data entry/management role.
• Minimum three years of experience in biologics drug development and/or contract manufacturing/testing organization, or equivalent experience.
• Understanding of the importance of data accuracy and its role in decision-making.
• Basic understanding of the biopharmaceutical industry with a willingness to learn.
• Strong analytical thinking qualities and behaviors.
• Excellent communication and organizational skills.

Nice-to-haves

• Experience in project team leadership assignments.
• Ability to work well under pressure in a fast-paced environment.

Benefits

• Health insurance
• 401k retirement plan
• Paid holidays
• Professional development opportunities