Sales Enrollment Advisor

$41,600 - $41,600/Yr

Schoharie County Arc - Tempe, AZ

Full-time - Entry Level

Hybrid - Tempe, AZ

1,001-5,000 employees

Educational Services

About the position

As a Sales Enrollment Advisor at Achieve, you will play a crucial role in guiding members through their financial journeys by providing innovative digital personal finance solutions. This position focuses on helping clients find the best options for debt resolution and personal loans, with a strong emphasis on solution-based sales. You will receive exceptional training and continuous education, empowering you to grow a fulfilling career while contributing to the company's mission of improving financial well-being for everyday people.

Responsibilities

• Communicate with prospective clients via phone calls regarding consolidation loans, debt settlement, bankruptcy, consumer credit counseling, and other debt management options.
• Complete a high volume of outbound dials daily.
• Advise prospective consumers on products while following a provided script to achieve solution-based sales.
• Utilize lead management tools to track each interaction and progression of lead assignments.
• Adhere to compliance and quality standards of the position.
• Complete regular certification to maintain sales efficacy to meet company compliance needs.
• Follow outlined lead management guidelines to establish contact.
• Meet minimum standard requirements measured through personal scorecard results.
• Achieve daily efficiency metrics related to schedule adherence/conformance.

Requirements

• Previous or current inbound or outbound call center experience.
• One to three years of sales, collections, retention, and/or customer service experience preferred.
• Availability to work at least 1 weekend day (Saturday OR Sunday).
• One to two years of meeting performance sales goals is a plus.
• General knowledge of financial service products (i.e. credit cards, personal loans, student loans).
• Meet shift-bid scheduling requirements to maintain proper staffing needs.
• A history of successfully exceeding company goals in a fast-paced work environment.
• Strong listening skills with the ability to understand and influence.
• Solid computer skills with experience effectively managing a CRM.
• The drive to succeed, but not at the client's expense.
• Experience with discovering consumer needs to elicit more information to offer solution-based.

Benefits

• Hybrid and remote work opportunities for certain roles
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, physical and mental health wellness programs and fitness discounts
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups