Sales Engineer, Commercial SMB

Hex Technologies•New York, NY

4h•$165,000 - $190,000•Hybrid

About The Position

Hex is redefining how teams work with data by combining notebooks, apps, BI, and AI-native workflows into a single collaborative analytics platform. Companies like Anthropic, Cursor, and Brex rely on Hex as a core part of how their data teams operate. We are at an exciting stage of growth, scaling rapidly with strong momentum in the mid-market and SMB segments. This is a high-impact moment to join as our go-to-market motion is accelerating, our AI capabilities are evolving quickly, and Sales Engineers play a central role in shaping how we win. As a Sales Engineer, you will leverage your product, ecosystem, and technical expertise to shape how our potential customers evaluate and adopt Hex. You will partner with the Sales team to help prospects understand the challenges in their current state, connect Hex’s value to those challenges, own the technical evaluation, and set them up for long-term success as a customer. This is a consultative, highly technical position where you’ll influence deal strategy, inform product direction, and act as the voice of the customer.

Requirements

2+ years in a customer-facing role with pre-sales exposure, looking to transition into a full-time pre-sales role
Familiarity with data science tooling and workflows, including Python, SQL, and BI tools
A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems
Excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
Generalist technical skillset: passion and interest for technology and be a creative problem solver
Experience or interest in working in an early-stage startup environment
Based in NYC and excited to work in office 2 days per week

Nice To Haves

Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.

Responsibilities

Serve as a trusted technical advisor to data teams (think: Data Scientist or Analyst writing SQL and Python) and build strong relationships to help them get the most out of Hex during their evaluations
Own the technical sales cycle and work with end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept
Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership
Inform the product roadmap by synthesizing product feedback from prospects to share with internal Engineering & Product teams
Project manage the architecture, security, and technical reviews that prospects require
Develop content to support users who are a part of evaluations ie. demo projects, documentation, videos, etc.
As needed, travel to customer on-sites and marketing events to deliver demos and build strong customer relationships