Sales Development Representative

Sitemate•Austin, TX

6d•$70,000 - $100,000•Hybrid

About The Position

The Sales Development Representative is responsible for qualifying and routing inbound leads across three channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.

Requirements

Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.
Excellent task organization and prioritization skills, you’re able to multi-task efficiently.

Nice To Haves

Experience with modern tooling - CRMs, Health Scoring, Live chat, Knowledge bases.
Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face to face with customers).
Patience working in an industry where not all users are tech-savvy.

Responsibilities

Qualifying and routing inbound leads through two channels; self service & inside sales
Engaging with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.
Booking and completing product demonstrations at the subsequent stage of the process.

Benefits

Competitive, performance-based remuneration
Equity options - own a piece of what you’re helping to build
20 days paid annual leave, plus sick, carer’s, and compassionate leave
Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
Comprehensive health coverage - Medical, Dental, and Vision insurance (company pays 100%)
401k plan
Health Savings Plan (HSA) - Tax-advantaged healthcare savings
Life and disability protection - Basic life insurance, AD&D, short-term and long-term disability coverage
Pension plan - Customized retirement benefits
Learning & Development - professional growth budget and transparent career plans
Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources
Laptop and home office setup budget
Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year
Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions
Austin office perks - LEED Gold certified building, on-site showers & parent's room, video game room & outdoor terrace, walking distance to Whole Foods, MetroRail station nearby