Sales Contract Administrator

Bass Pro Shops•Ridgedale, MO

6d•Onsite

About The Position

The Sales Contract Administrator plays a critical role in supporting the Group Sales team by managing the administrative details that move group business from proposal to fully executed contract. This position is responsible for preparing, processing, tracking and maintaining group sales contracts, collecting and documenting initial client deposits, securing required confirmations from resort departments and ensuring all records are accurate and organized.

Requirements

Minimum of 2 years of experience preferred
Strong attention to detail, customer service, communication, and organizational skills.
Ability to prioritize multiple time-sensitive agreements in a fast-paced sales environment.
Ability to handle highly sensitive and confidential financial and legal information with discretion.
Meticulously reviewing contracts to spot inconsistencies, errors, or ambiguities before execution.
Strong grasp of Contract Lifecycle Management (CLM) tools (e.g., DocuSign), and CRM platforms (e.g., Salesforce).
Familiarity with the end-to-end sales cycle, proposals (RFP/RFQ), and pricing policies.

Responsibilities

Prepare, process, route and track group sales contracts from initial draft through definite phase.
Ensure all contract details are accurate and aligned with approved terms before sending to clients.
Maintain organized contract files, including proposals, revisions, signed agreements, addendums, deposits, confirmations and related correspondence.
Track all outstanding contracts and follow up with Sales Managers as needed.
Collect, document and communicate initial client deposit requirements in partnership with Accounting and Group Sales Team.
Serves as a sales contact liaison between departments across the Resort.
Maintains organized records and databases of bookings.
Answers calls and provide customer support.
Ensures compliance with resort policies and service standards.
Serves as a key internal partner to ensure proper communication among Group Sales, Conference Services, Accounting, Golf, Culinary/Banquets, and the Group Rooms departments.
Performs additional administrative tasks as needed.