Hand & Stone

posted 2 months ago

Part-time - Entry Level
251-500 employees
Personal and Laundry Services

About the position

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. The Sales Consultant plays a critical role in ensuring that customers have an outstanding experience in the spa. This position is ideal for individuals who are energetic, passionate, and motivated by success. The company is willing to provide training in the spa industry, emphasizing the importance of excellent customer service skills. The Sales Consultant will work in a friendly and stable work environment, with flexible scheduling options to accommodate various lifestyles. Whether you are looking for full-time or part-time work, Hand & Stone is open to discussing how they can meet your needs. The role involves meeting membership sales goals, maintaining detailed knowledge of the services offered, and providing excellent customer service to both members and guests. In addition to sales responsibilities, the Sales Consultant will be expected to communicate effectively with clients about sales promotions and service options, uphold cleanliness standards in the spa, and maintain a positive and energetic attitude. The position also includes administrative tasks such as answering phones, scheduling appointments, and filing documents. Overall, this role is essential for fostering long-term relationships with clients and ensuring a high-quality experience at the spa.

Responsibilities

  • Meet membership sales goals
  • Maintain detailed knowledge of the menu of services
  • Provide excellent customer service to members and guests
  • Build lasting relationships with clients
  • Communicate sales, promotions, and service options effectively
  • Uphold spa cleanliness standards
  • Bring a positive and energetic attitude
  • Answer phones and schedule appointments
  • File documents and perform various other duties as assigned

Requirements

  • Excellent personal appearance
  • Good verbal and written communication skills
  • Ability to handle stressful situations professionally
  • Multitasking skills while focusing on the guest

Benefits

  • Hourly wage plus commissions and bonuses
  • Health benefits for Full Time Employees
  • Dental, Vision, Accident & Life Insurance
  • 401k retirement plan
  • Flexible schedules
  • Professional and relaxing work environment
  • Complimentary massage or facial each month
  • Employee discounts
  • Contests
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