Sales Associate

H&M - New York, NY

Part-time - Entry Level

New York, NY

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Sales Associate at COS, you will be the friendly face that greets customers and embodies the heart of the brand. Your role is essential in creating welcoming experiences that showcase the best of COS. You will guide customers through their shopping journey, offering genuine assistance and proactive service to uplift and inspire. Together with your team, you will create moments that matter, enhancing the overall shopping experience.

Responsibilities

• Greet customers and provide high-level service throughout their shopping experience.
• Assist customers at the cash desk and in fitting rooms.
• Process deliveries and replenish stock on the shop floor.
• Merchandise the latest garments to enhance the shopping experience.

Requirements

• Customer-focused with a commercial mindset.
• Interest in trends and fashion.
• Strong communication skills, positive attitude, and open-mindedness.
• Willingness to learn, adaptability, and action-oriented approach.
• Collaborative, inclusive, and supportive demeanor.
• Self-motivated, confident, and resilient personality.

Nice-to-haves

• Previous experience in customer service.
• Familiarity with textile materials.

Benefits

• 25% staff discount on all H&M Group brands in stores and online.
• Medical, Vision, and Dental Coverage.
• Employee Assistance Program.
• Vacation, Wellness, Holiday, and Parental Pay.
• Health and Dependent Care FSA.
• Additional Voluntary Benefits.