Sales Associate - iCRYO

iCRYO•Westminster, CO

11d•Onsite

About The Position

iCRYO is an upscale wellness service retailer of cryotherapy, infrared therapy, body sculpting, IV therapy, and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and wellness industry. Our Company Culture is centered around the passion we have for increasing the quality of life for our guests. We work as a team in all aspects of our daily operations to provide first-class professional, affordable, and convenient services to the masses. With accountability on all levels and productivity throughout our organization, we can provide our guests with the most exceptional cryotherapy experience they deserve. Our ideal candidate shall have a dynamic personality and a burning passion for overall wellness and recovery. Must have high energy and be ready to attend to guests immediately upon arrival. The Sales Associate is directly responsible for helping guests achieve their lifestyle goals with exceptional guest service, marketing through social media, and attending community events. The Recovery Specialist will also be responsible for continuing their education of our products and services as well as working as a team with other employees and maintaining safety protocols within the center. The Sales Associate Team Member should be action-oriented, customer service is driven, ambitious, culturally fit, upbeat, confident, honest, detailed, and goal-oriented. This person will work with the Center Manager, and their team to identify and solve problems, set expectations and goals, and complete daily tasks. This candidate shall also possess the skills necessary to perform their duties and responsibilities with minimal direct supervision.

Requirements

Ability to work a minimum of 15-40 hours a week with a flexible schedule including nights and weekends.
Ability to comprehend and pass a number of iCRYO-designed service exams following initial training.
Maintain good time management skills, good judgment, and the ability to multitask.
Display exceptional guest experience skills, and handle and resolve guest issues to maintain guest loyalty.
Understand the needs of the guest
2-3 years of Sales Experience in retail

Nice To Haves

Health and wellness passion/experience

Responsibilities

Helping guests achieve their lifestyle goals with exceptional guest service
Marketing through social media
Attending community events
Continuing education of products and services
Working as a team with other employees
Maintaining safety protocols within the center
Identifying and solving problems
Setting expectations and goals
Completing daily tasks
Performing duties and responsibilities with minimal direct supervision
Educating guests on services needed in a competent, efficient, and professional manner
Meeting or exceeding minimum productivity requirements set by the company including sales goals
Maintaining a professional appearance and positive attitude
Maintaining an environment of trust
Communicating efficiently with managers and peers
Completing ongoing and continued education
Maintaining a clean environment
Upholding company standards