Law Firm Intake

JT Legal Group APC.•Glendale, CA

1d•Onsite

About The Position

Law firm "sales" are different from what most people are used to because law firms are not allowed to solicit. 100% of all incoming or outgoing telephone calls or meetings come from a request from the prospective client for the call. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position. Absent exceptional circumstances, we are looking for a bilingual candidate who can speak Spanish and English. This is an in-office position. We are currently fully remote but will be back in office soon. Position also requires weekends.

Requirements

Well-organized
Courteous
Reliable
Strong work ethic
Productivity
Professionalism
Problem-solving and critical thinking skills
Good technical, interpersonal and communication skills
Customer focus
Discretion
Multitasking ability
Teamwork and collaboration skills
Bilingual candidate who can speak Spanish and English

Responsibilities

Providing customer service
Screening prospective clients
Scheduling and coordinating meetings, interviews, events and other similar activities
Sending out and receiving mail and packages
Sending faxes and emails
Managing documents and files
Performing multifaceted general office support
Sending and receiving documents for the company
Answering the phone
Operating a range of office machines such as photocopiers and computers
Managing mailing or distribution lists as needed
Greeting guests and visitors