Sales Associate, Seasonal - Valencia

Reformation - Santa Clarita, CA

Part-time - Entry Level

Santa Clarita, CA

Fishing, Hunting and Trapping

About the position

The Seasonal Sales Associate at Reformation is responsible for delivering exceptional customer service while achieving individual sales goals. This role emphasizes sustainability and customer engagement, ensuring that every interaction reflects the brand's values and commitment to eco-friendly practices. The associate will contribute to a positive in-store experience, maintain inventory accuracy, and uphold the brand's standards.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that surprises and delights them.
• Deliver and foster a culture of excellent client experience through a customer-first mindset.
• Act as a brand ambassador, embodying brand values and engaging customers on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Ensure consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share deep knowledge about products with genuine enthusiasm.
• Communicate product feedback based on customer insights to improve products and merchandising.
• Help ensure that the store environment is inspiring and products are easily accessible.
• Reflect the core values and culture of Reformation in all efforts.
• Maintain a professional, healthy, and productive work environment.

Requirements

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with self-motivation.

Benefits

• Flexible scheduling options
• Employee discounts on products
• Opportunities for professional development