Sales Associate - Optical

National Vision - West Jordan, UT

West Jordan, UT

Health and Personal Care Retailers

About the position

The role is responsible for selling, fitting and dispensing eyewear to customers. This includes meeting National Vision's sales and company objectives, adhering to the company's Code of Conduct, and fostering an inclusive and respectful environment for both associates and customers. The position involves assisting with dispensing eyeglasses and contact lenses, performing training for contact lens insertion and removal, and educating clients on proper care for their eyewear. Additionally, the role requires maintaining accurate patient records, notifying customers about their orders, and assisting them in selecting appropriate eyewear products.

Responsibilities

• Meets National Vision's sales and company objectives.
• Adheres to National Vision's Code of Conduct to ensure a professional and productive environment for associates.
• Works to bring National Vision's Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
• Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
• Performs insertion and removal training of contact lenses to customers, as permitted by state law.
• Educates clients on proper eyeglass and contact lens care.
• Maintains accurate and organized patient records.
• Notifies customers when orders are ready or of any delays.
• Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily basis based on safety protocols.
• Ensures inventory control and loss prevention procedures are followed at all times.
• Maintains visual merchandising according to Brand and Company Standards.