Bob's Discount Furniture - Latham, NY
posted 11 days ago
About the position
Our Retail Guest Experience Specialists are a major driving factor behind Bob's Discount Furniture's success and expansive growth in the retail industry. At Bob's you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the 'Bob's Way' our Retail Guest Experience Specialists find satisfaction in assisting customers with their interior design needs, offering world class customer service with a low pressure, honest, gimmick free and enjoyable shopping experience. 'No phony sales, no phony gimmicks, just everyday low prices and value! We call it the Bob's Way because no one does it better!' - Bob Kaufman Founder and President Emeritus. At Bob's we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!
Responsibilities
- Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality
- Provide world class customer service and offer customers an unforgettable shopping experience
- Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
- Develop and maintain a customer base through networking and client follow up to ensure customer satisfaction before and after the sale
- Generating sales through a low pressure consultative approach
Requirements
- Energetic, self-motivated sales professional with exceptional interpersonal, listening and communication skills, bilingual a plus!
- Ability to network and build relationships with customers
- Competitive, goal oriented nature with the ability to work well in a team environment
- Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.
- Basic computer skills
- Previous sales experience in retail commission based sales environment is a plus, but not required
- Strong organizational skills
Benefits
- A competitive Hourly Advance / Draw vs Commission pay structure with bonus potential!
- National Health, Dental and Vision coverage
- Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance
- 401(k) Profit Sharing Plan - Generous Company match
- Paid Personal/Sick Days
- Paid Vacation, Sick Days, Holidays and your Birthday
- Employee Assistance Program
- Generous Employee Discount
- Flexibility of working a Retail Schedule (weekends, evenings & holidays)
- Bob's Bail Out Program for pay advances
- Bob's Helping Hand Program for unexpected extraordinary expenses
