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Sales Associate - Bilingual

$35,000 - $65,000/Yr

Kimbrell's Furniture - Sumter, SC

posted 2 months ago

Full-time - Entry Level
Sumter, SC
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Sales Associate at Kimbrell's Furniture serves as the public face of the company, responsible for providing exceptional customer service and assisting customers with inquiries about products and services. This role requires continuous learning about the company's offerings and maintaining a professional demeanor that reflects Kimbrell's commitment to customer satisfaction.

Responsibilities

  • Meet and communicate with customers in a courteous and professional manner, presenting facts related to our home furnishings and products.
  • Promptly resolve customer complaints and ensure maximum client satisfaction.
  • Achieve established sales goals.
  • Go the extra mile to drive sales.
  • Direct customers to merchandise within the store.
  • Maintain superior product knowledge.
  • Maintain an orderly appearance throughout the sales floor.
  • Introduce promotions and opportunities to customers.
  • Cross-sell products to increase purchase amounts.
  • Build productive trusting relationships with customers to ensure future sales.

Requirements

  • Excellent selling, communication, and negotiation skills.
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service.
  • Ability to identify furniture by number, color, or description from invoices and complete sales contracts legibly.
  • Ability to read and follow assembly instructions of home furnishings, assembling merchandise for display and delivery.
  • Must be able to work weekends and/or extended hours as directed by the Manager.
  • Comply with all Kimbrell's Furniture's rules and policies.
  • Act in the best interest of Kimbrell's at all times and fully cooperate in any company investigation.
  • Fluent in English/Spanish.

Benefits

  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
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