MillerKnoll - Ardmore, PA

posted 26 days ago

Full-time - Entry Level
Ardmore, PA

About the position

Design Within Reach at MillerKnoll is the perfect opportunity for you to start or grow your career in the interior design industry. Our Sales Assistants receive exposure to varying aspects of sales, operations, inventory management, interior design, and retail visuals. Your success in this role will be measured by providing exceptional customer service, being a team player, building relationships, and supporting your peers in all facets of the business. You will report to the Studio Assistant Manager.

Responsibilities

  • Assist with sales support and post-sale follow-up, including processing EAD requests, placing orders, resolving delivery issues, completing special orders, and processing part requests.
  • Assist Account Executives with providing excellent client services.
  • Work with Regional Visual Manager to maintain studio appearance and comply with visual merchandising standards.
  • Maintain and assist in ordering inventory for all Studio marketing collateral, seasonal promotional items, office supplies, swatch samples, update vendor and pricing information, and escalate any facilities issues.
  • Attend Studio meetings, product training, and utilize the Design Within Reach website and catalog to increase product and design knowledge.
  • Demonstrate excellent verbal and written communication skills when responding to clients via phone, email, or on paper around specific inquiries, client issues, promotions, and Studio events.

Requirements

  • Background in retail sales or customer success preferred.
  • Proficiency with Mac OS, MS Office software, Gmail, and web navigation.
  • Exposure to 3-D rendering programs, Salesforce and/or POS operations preferred.
  • Must be able to lift up to 20 pounds and regularly move items.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid holidays
  • Parental leave
  • Commuter benefit up to $150 per month
  • 401k with 4% match
  • Employee discounts
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