Sales and Service Technician

$28,080 - $42,016/Yr

Bridgestone Corporation - Wichita, KS

posted 2 months ago

Full-time - Entry Level
Wichita, KS
10,001+ employees
Plastics and Rubber Products Manufacturing

About the position

The Retail Sales and Service Technician (SST) at Bridgestone Retail Operations is a hybrid role designed to serve customers while also providing a pathway for career growth within Firestone Complete Auto Care. This position focuses on customer service, sales, and basic vehicle service tasks, ensuring customer satisfaction through timely and thorough service completion. The SST will learn all aspects of store operations and may assist or act as Manager-On-Duty as needed.

Responsibilities

  • Provide customer service and sales support, resolving customer issues (75% of the role).
  • Perform basic vehicle service tasks such as oil changes, tire services, and fluid checks (25% of the role).
  • Assist in store operations including opening/closing procedures, inventory management, and display maintenance as needed.
  • Engage in personal growth and career development opportunities.
  • Learn all aspects of store operations and flex between customer service and vehicle service tasks.

Requirements

  • High School Diploma or equivalent.
  • Valid automobile driver's license.
  • Customer service and career growth mindset.
  • Ability to learn and perform basic vehicle service tasks.
  • Ability to learn and operate store systems.

Nice-to-haves

  • 2-year degree or completion of a non-traditional education or training program.
  • Previous consumer retail sales experience.
  • Previous automotive experience.
  • Previous management or supervisory experience.

Benefits

  • Medical, Dental and Vision coverage starting day 1.
  • Paid vacation and holidays.
  • On-the-job training and company-funded ASE certifications.
  • Tuition reimbursement program.
  • Flexible work schedule.
  • 401(k) match.
  • On-demand pay (daily pay) program available.
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