RV Office Manager/Title Clerk

$45,000 - $55,000/Yr

Blue Compass RV - East Montpelier, VT

Full-time - Mid Level

East Montpelier, VT

51-100 employees

Motor Vehicle and Parts Dealers

About the position

The Office Manager at Blue Compass RV plays a crucial role in ensuring the smooth operation of the dealership by managing various administrative tasks, maintaining accurate records, and facilitating communication between departments. This position requires strong organizational skills and the ability to thrive in a fast-paced environment, making it essential for the success of the team and the overall customer experience.

Responsibilities

• Review and process deal file, check for accuracy and compliance, submit to Corporate Accounting, and ensure finalization/posting of deal.
• Ensure accurate and timely titling/registrations of customer vehicle purchases.
• Submit and verify completed lien payoffs.
• Reconcile and process daily bank deposits for dealership and assist with bank statement reconciliation.
• Manage Accounts Receivable payments for accurate application.
• Handle Accounts Payable Expense coding and submission for payment.
• Record and maintain New and Used inventory in DMS Accounting System, assist with Inventory transfers, and manage weekly/monthly Inventory audits.
• Liaison from dealership to Shared Services Center (Accounting Center).
• Implement policies and procedures, measure outcomes against standards, and improve operational flow.
• Assist with Onboarding of new staff members.
• Partner with the HR department and ensure all employee documents/requests are processed in a timely manner.
• Assist with employee timecard adjustments and approvals.
• Maintain excellent relations between customers and store personnel.
• Answer incoming telephone calls and respond in a courteous and professional manner.
• Manage general office tasks such as incoming mail organization, filing, ordering supplies, and scheduling/assisting with events.
• Oversee visitors to the office and ensure a friendly, personal experience.

Requirements

• Two years of Office Management experience
• Motor Vehicle or RV Title and Registration Experience Preferred
• Great organizational skills
• Strong Problem-Solving skills
• Ability to work in high volume, fast-paced environment
• Ability to multi-task
• Attention to detail
• Office/Clerical experience
• Strong communication, organizational, and computer skills are a MUST
• Use of and proficiency in Outlook and all Microsoft programs will be required
• Ability to accept additional tasks, duties and/or direction from management

Benefits

• Medical, dental, vision, disability, FSAs, and life insurance
• Paid Time Off and paid holidays
• 401K
• Gas Discount
• Pet Insurance
• 5-day work week
• Employee Assistance Program
• Training and Development Programs
• Referral Program
• Legal Coverage
• Identity Theft Protection