Room Attendants

Caesars Entertainment•Danville, VA

3d•Onsite

About The Position

The Room Attendant is responsible for maintaining high standards of hygiene and guest satisfaction by ensuring guest rooms are clean, comfortable, and well-maintained. This role involves a variety of cleaning tasks, restocking supplies, and reporting any issues to the appropriate teams. The Room Attendant plays a crucial part in the overall guest experience and the smooth operation of the hotel.

Requirements

Ability to push up to 50 pounds daily for the duration of shift.
Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.
Follow all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment.
Adheres to departmental and company policies.

Nice To Haves

Experience with cleaning chemicals and equipment including carpet/floor care.

Responsibilities

Clean rooms according to procedures stated in the department guidelines.
Complete turn down service as assigned.
Obtain cleaning supplies needed from supply room.
Obtain computer printout of room assignments for their station.
Sign for keys prior to starting shift.
Empty bag on vacuum cleaner daily.
At the end of shift, turn in keys, supplies, and sign computer assignment sheet to the appropriate locations.
Turn in all items found in guest halls or left in check-out rooms in a timely manner.
Replace bed linens and towels.
Restock hotel food and beverages.
Keep hallways clean and unobstructed.
Report room vacancy status.
Ensure high hygiene standards and guest satisfaction.
Address guest queries and solve special requests.
Make beds and provide clean sheets and towels.
Support the maintenance team by reporting any broken, defective or missing items.
Remove soiled linen from guest rooms.
Perform all other related and compatible duties as assigned.
Perform duties with cleaning chemicals and equipment including carpet/floor care.
Perform special projects assigned by supervisors.
Follow safety and security procedures.
Follow all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment.
Identify and report safety concerns or maintenance deficiencies for proper handling.
Adhere to departmental and company policies.
Report all needles, blood, and other bodily fluids found to Supervisor.
Operate equipment, including vacuum cleaners, radio, phone, mop, and broom.
Complete assignments by time projected by leadership.
Complete on average between 13-17 credits daily.
Abide by leadership feedback and correct any discrepancies in assignments performed.
Perform all other task/duties assigned.