CASUAL Room Attendant - Sheraton Hotel Newfoundland

Westmont Hospitality Group•St. John's, NL

20h•CA$20 - CA$21•Onsite

About The Position

Steeped in history and built on the site of the old Fort William at the base of Signal Hill, Sheraton Hotel Newfoundland blends timeless elegance with the vibrant energy of one of North America’s oldest cities. Our premier location overlooks St. John’s Harbour and is just minutes from iconic attractions, boutique shopping, and the legendary George Street entertainment district. With 301 modern rooms and suites and over 18,000 sq. ft. of well-appointed event space, we provide exceptional experiences for business and leisure travelers alike. But what truly sets us apart is our people. At Sheraton Hotel Newfoundland, we are passionate hospitality professionals dedicated to the art of exceptional service. We believe in putting people first—whether it’s our guests, our team members, or our community. As part of Westmont Hospitality Group, a leader in hotel ownership and management, we are committed to delivering superior results while upholding the highest standards in the industry. Westmont embodies the following Values: Entrepreneurial – Ethical – Flexible - Family Oriented – Creative - Empowered. We are seeking a CASUAL Room Attendant to be a part of our Housekeeping. The successful candidate would need to be available to work a variety of shifts - weekdays, weekends, evenings and holidays - as well as occasional overtime as business levels dictate. If you’re looking for a rewarding career in a dynamic and welcoming environment, we’d love to hear from you! Join us and be part of something extraordinary. At Sheraton Hotel Newfoundland we are committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Diversity drives our success, and we value the unique perspectives each team member brings. In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation. We thank all applicants for their interest in this position. Kindly be aware that only those selected for an interview will be contacted.

Requirements

Availability to work a variety of shifts - weekdays, weekends, evenings and holidays.
Availability for occasional overtime as business levels dictate.

Responsibilities

Clean and service assigned guest rooms in a timely and organized manner, following hotel procedures and standards.
Notify Guest Services (Front Desk) upon room completion to ensure availability for guests. Report any delays or unserviceable rooms to a supervisor.
Identify and report needed repairs or unsafe conditions to the supervisor promptly.
Respond to guest, supervisor, or management requests quickly and efficiently, ensuring timely resolution.
Maintain linen carts and supplies in a neat and organized manner, adhering to department standards.
Safeguard equipment, keys, and supplies issued each day, maintaining security protocols.
Log and report lost and found items to the supervisor according to hotel policy.
Follow cleaning procedures and participate in the self-inspection program to uphold quality standards.
Provide friendly, prompt service to guest requests and follow up to ensure satisfaction.
Maintain a professional appearance at all times, reflecting the hotel’s high standards.
Adhere to company policies and procedures, contributing to a positive work environment.