The Hay Adams - Washington, DC

posted 2 months ago

Full-time - Entry Level
Washington, DC

About the position

The Room Attendant at The Hay-Adams is responsible for maintaining the cleanliness and presentation of guest rooms, ensuring a high standard of service and comfort for guests. This full-time position involves various cleaning tasks, guest interactions, and adherence to hotel policies and procedures to provide an exceptional guest experience.

Responsibilities

  • Make guestroom beds.
  • Clean and dust guestrooms and bathrooms.
  • Perform special room cleaning projects when required.
  • Set up guest room amenities.
  • Provide PM turndown service when scheduled, including cleaning of remaining unmade AM rooms.
  • Report any maintenance needs to the Housekeeping Office.
  • Report special cleaning needs to the Office Coordinator.
  • Account for linen inventories.
  • Ensure the comfort of all guests.
  • Turn in all Lost and Found items to the Housekeeping Department.
  • Deliver items to guest rooms upon request.
  • Remain current with hotel information.
  • Maintain and clean storage closets and caddies.
  • Perform Lobby Attendant or Linen Room Attendant duties if needed.
  • Report any suspicious persons, activities or hazardous conditions to the Security department and/or Housekeeping Manager.
  • Perform any reasonable duties as required and directed.
  • Be able to work any day including holidays.

Requirements

  • High school education or equivalent preferred.
  • Previous housekeeping experience preferred.
  • Ability to understand, speak, read, and write basic English.
  • Ability to read and comprehend simple instructions.
  • Ability to effectively present information to customers, clients, and other employees.
  • Ability to add, subtract, multiply, and divide in all units of measurement.
  • Ability to apply common sense to carry out simple written or verbal instructions.
  • Ability to work with minimum supervision.

Benefits

  • Competitive pay of $20.81 per hour.
  • Full-time employment with potential for benefits.
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