Room Attendant-Fairfield Inn Indianapolis Airport

$33,280 - $33,280/Yr

Marriott International - Indianapolis, IN

Full-time - Entry Level

Indianapolis, IN

Accommodation

About the position

The Housekeeper at Fairfield Inn Indianapolis Airport is responsible for maintaining the cleanliness and appearance of guest rooms and public areas within the hotel. The role focuses on ensuring a welcoming, clean, and comfortable environment for all guests, contributing to their overall satisfaction during their stay.

Responsibilities

• Clean and reset guest bedroom and bathroom areas according to established standards.
• Maintain cleanliness of hallways and common areas as assigned.
• Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests.
• Assist other housekeeping associates in maintaining clean and organized work and public areas.
• Participate in the hotel's carpet care program by spotting carpet during room cleaning.
• Report any maintenance issues or needs to the Supervisor.
• Stock and maintain housekeeping carts and linen storage rooms.
• Complete 'room assignment sheet' accurately, documenting completed tasks and any issues encountered.
• Respond promptly to guest complaints or special requests, ensuring guest satisfaction.
• Follow proper procedures for entering guest rooms, ensuring guest privacy and security.
• Greet guests with a smile, make eye contact, and offer friendly assistance when interacting.
• Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items.
• Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols.
• Communicate effectively with coworkers and other departments, contributing to a supportive work environment.

Requirements

• High School diploma or equivalent preferred.
• No prior experience required; hospitality experience is a plus.
• Basic communication skills, both verbal and written.
• Ability to stand and exert well-paced mobility for up to 8 hours.
• Ability to lift up to 30 lbs on a regular and continuing basis.
• Ability to bend, stoop, squat, and stretch to fulfill cleaning tasks.
• Maintain a neat, clean, and well-groomed appearance according to company standards.
• Flexibility to work varying schedules, including nights, weekends, and holidays.

Benefits

• Full-time position
• Competitive hourly wage of $16