Sea Island - Sea Island, GA

posted about 1 month ago

- Entry Level
Sea Island, GA
Accommodation

About the position

As a Room Attendant at Sea Island, you deliver extraordinary guest experiences every day. You are a gracious ambassador for Sea Island with every interaction. Your spirit and spaces are always warm and welcoming. You provide friendly, attentive, and timely service, ensuring sparkling rooms and public areas that always meet our high standards of cleanliness and sanitation. As a member of our Housekeeping team, you live and share your passion for genuine hospitality in your commitment to enriching lives. You approach your Room Attendant responsibilities conscientiously, by carefully and thoroughly cleaning guest rooms according to Sea Island standards, which include top-to-bottom sanitizing of all spaces and fixtures, removal of all debris, replenishing of amenities, vacuuming, and performing deep cleanings as needed or requested. You also ensure carts, linen closets, and department storage areas stay fully stocked.

Responsibilities

  • Consistently follow your team's processes and procedures, including standards for quality, timing, attendance, appearance, and lost/found items.
  • Follow all Sea Island safety protocols, including appropriate use of chemicals, Personal Protective Equipment and Safety Data Sheets.
  • Thoroughly check each room and public areas for tidiness and any general maintenance items and ensure all are corrected or reported immediately.
  • Maintain knowledge of Sea Island's properties, services, and offerings, and enthusiastically share this information with guests and members.
  • Help resolve service issues in a timely and positive way, following up as needed.
  • Willing and timely execution of other duties as delegated by leadership.

Requirements

  • Previous experience working to high housekeeping standards
  • Safety mindset; knowledge of chemicals used in commercial cleaning
  • Physical strength and stamina to perform a housekeeping room attendant role, maintain ongoing, prolonged physical activity throughout a scheduled day to include lifting 50+ pounds, working in a resort environment, comfort with noise levels, electrical, chemical, and fume hazards with or without a reasonable accommodation
  • Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, stretch, bend, push, pull, and walk for prolonged periods
  • Timeliness and flexibility - you agree to work a flexible schedule. We work at peak business hours, which for us includes weekends, early mornings, evenings, and holidays.
  • Communication skills in English, both written and verbal and/or ability to use translation devices as needed to best communicate with guests, members, fellow team members, and others.
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