The role of the Roadside Technician position in our company can be broken down into one sentence: 'An emergency response tire technician for semi-truck fleets'. To elaborate a bit further; when a customer has a tire related failure, a Technician is dispatched to the customer's location to repair or change the tire. This means that a Technician is expected to be roadside when performing their job duties. During times when there are no service calls pending, Technicians will be expected to help mount orders, clean and organize the shop, and other general duties as needed.