MLK Community Hospital - Los Angeles, CA
posted 4 days ago
About the position
Reporting to the Central Staffing Nurse Manager, the Nursing Supervisor is responsible for providing leadership and direction for hospital personnel on duty and has a 12 hour shift accountability for the clinical practice of Nursing and the delivery of patient care throughout the hospital, including the identification and demonstration of abilities to meet special needs and considerations of Age and Population Specific awareness. In the absence of Leadership or during off hours, and weekends the Nursing Supervisor is responsible for administrative decision making process. This role encompasses: supervision of staff; continuous assessment and evaluation of the delivery of patient care and clinical practice; compliance with regulatory and professional standards; improvement of quality, service levels, safety, and customer satisfaction; and establishment of collaborative relationships. This position requires the full understanding and active participation in fulfilling the Mission, Vision and Values of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. The Watson Model of Care is utilized throughout the delivery system of care services.
Responsibilities
- Is a role model for the Hospital's Patient Satisfaction effort when interacting with patients, family, subordinates and colleagues.
- Reviews staffing with the Staffing Coordinator to ensure adequate and competent staffing; maintaining cost effectiveness.
- Resource person for location, interpretation and compliance of Hospital Policies & Procedures, The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS) and the California Department of Health Services (DHS) requirements and regulations.
- Operationalizes human resource policies to include credentials compliance, orienting, evaluating, coaching / counseling, disciplining and providing feedback to Directors on staff performance.
- Oversees agency employees to ensure compliance with all hospital policies and procedures and regulatory requirements.
- Participates as appropriate in the Quality and Performance Improvement Plans.
- Monitors the quality and delivery of patient care and supports excellence in Nursing practice.
- Organizes and directs work flow, solves intra and interdepartmental problems that inhibit work flow and quality.
- Develops and uses a system to continuously evaluate and respond to customer concerns.
- Collaborates with Care Management in planning for admissions; discharges and/or inter facility and intra facility transfers of patients.
- Acts as patient care liaison with the Medical Staff.
- Makes rounds to all units at least twice a shift and as necessary.
- Responds to all Codes, and takes an active role in CPR and facilitates ICU transfers, as needed.
- Serves as the resource person for Ancillary Departments during off hours ensuring compliance with all policies and procedures and regulatory requirements.
- Utilizes communication methodologies to ensure supervision provided is based on most current information.
- Communicates concerns to Directors (clinical and non-clinical) and/or Risk Management.
- Evaluates and communicates need for EMERGENCY MANAGEMENT after consulting with Emergency Services Medical Director and Administrator on call.
- Attends meetings as assigned.
Requirements
- Bachelor of Sciences degree in nursing (individuals hired without a BSN will be required to complete a degree program within 5 years of their hire date). Master's degree preferred.
- Minimum of five (5) years of clinical nursing experience in an acute care setting with regard to regulatory guidelines and standard of practice; minimum (1) year supervisory experience.
- Maintain Current California Nursing license and have basic knowledge of staffing patterns.
Nice-to-haves
- Bilingual skills preferred (Spanish)
- Basic computer skills
- Basic Life Support (BLS)
- Advance Cardiac Life Support (ACLS)
- Managing Aggressive Behavior (MAB) within 90 days of hire or notification of requirement
