KPN RN/Clin Svc Spvr

Kettering HealthKettering, OH
Onsite

About The Position

The RN/Clinical Services Supervisor is responsible for providing quality nursing care, education, treatment, and support to patients and their supporters. This role involves serving as a patient advocate, assisting with patient care duties under the direction of a provider or practice leader, and providing administrative support and supervision. Key responsibilities include managing staff schedules, time and attendance, offering daily coaching and support, and collaborating with the practice leader on performance evaluations and disciplinary actions. Patient care duties encompass preparing patients and exam rooms, taking medical history and vitals, conducting patient testing, monitoring results, and assisting physicians with procedures. Patient follow-up includes identifying learning needs, providing education on medications and treatment plans, and addressing patient questions. The role also requires effective use of EMR for charting, charging, and data retrieval, as well as strong communication and teaming skills with patients, families, and staff. Professional development through continuing education is expected, along with efficient time management and flexibility. Leadership responsibilities include staff management and performance oversight.

Requirements

  • Current licensure as a registered nurse in the state of Ohio.
  • Associate's degree required.
  • Basic Life Support certification required.
  • Excellent communication and teaming skills required.

Nice To Haves

  • Bachelor's degree preferred.
  • Previous nursing and supervisory experience strongly.
  • Electronic medical records experience (preferably EPIC).

Responsibilities

  • Provide quality nursing care, education, treatment and support to patients, staying attuned to the needs of their supporters as well.
  • Serve as a patient advocate as they strive to have their health care needs addressed.
  • Under the direction of the provider and/or practice leader, assists and delivers patient care duties, and provides administrative support and supervision throughout the practice.
  • Manages staff schedules, time and attendance, provides daily coaching and support, collaborates with practice leader on corrective/disciplinary discussions/actions, and performance evaluations.
  • Preparing patients and exam rooms for physician consultation, taking medical history and vitals, conducting patient testing, monitoring results, and ongoing patient observation prior to, during, and following administration of treatment, assisting physician in special procedures to include minor surgery.
  • Identify learning style and needs of patients (and their families), providing test results and appropriate education regarding medications, treatment plans and aftercare instructions, while promptly addressing their questions and concerns.
  • Effectively utilize EMR for charting, charging, retrieval of orders, scheduling, etc. Inputs, retrieves and interprets data from patient charts (paper and EMR) in a timely manner.
  • Effectively communicates, displaying a professional and positive attitude towards patients, their families and staff, especially when addressing a difficult situation.
  • Participates in continuing education and nursing education activities both within and outside the network.
  • Accountable for professional development within scope of care as defined by law.
  • Dependable, demonstrates flexibility while prioritizing duties, and utilizes time efficiently in the completion of assigned duties.
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