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Grand Sierra Resort and Casino - Reno, NV

posted 23 days ago

Reno, NV
Accommodation

About the position

The Grand Sierra is looking for energetic and customer service minded individuals to join the Food and Beverage team as a Cashier/Host. The Cashier/Host guarantees guests are served in a warm, accommodating and professional manner ensuring total guest satisfaction. Guarantee prompt, courteous and team minded service throughout the entire department and adhere to all Grand Sierra Resort standards. This role is highly visible and interacts with sponsors, vendors, clients, and GSR Management. Leads by example at all times and provides the highest level of customer service to all guests, vendors and clients.

Responsibilities

  • Facilitate the payment of guest checks by processing cash, credit cards, room charges, or special billing.
  • Responsible for recording all financial data required by accounting and control the issue and return of all guest checks.
  • Receive payment from guests in the form of cash, credit cards, and room charges and comp slips; make change as needed, verify validity of charges, record charges and insure vouchers are properly executed in order to properly balance all monetary transactions.
  • Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank.
  • Post and payout tips as required.
  • Create, and settle, all checks, comps, charges, etc., while running adding machine tapes on all charges.
  • Count down bank and make accurate 'drops' when required.
  • Ability to operate a cash register, adding machine/calculator, telephone and credit card machine to complete guest transactions.
  • Ability to operate cash register, photocopier, etc., in order to perform job functions and assist guests.
  • Interact with co-workers and customers in a professional and polite manner.
  • Other duties may be assigned.

Requirements

  • Previous cashiering experience preferred.
  • Candidate must possess the ability to deal with customers and co-workers in a tactful and respectful manner.
  • Ability to read, write, speak and understand the English language in order to communicate with guests, employees and supervisors.
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