Ride Maintenance Department Manager

Lagoon Amusement ParkFarmington, UT
Onsite

About The Position

The Ride Maintenance Manager is responsible for directing, planning, organizing, supervising, and participating in the inspection, maintenance, troubleshooting, repair, installation, disassembly, and operational readiness of amusement rides and attractions throughout Lagoon Amusement Park. This position oversees Ride Maintenance Technicians and daily ride maintenance operations while ensuring rides and attractions operate safely, efficiently, and in compliance with manufacturer specifications, industry best practices, and in accordance with Company policies and procedures. The Ride Maintenance Manager plays a critical role in promoting safety, teamwork, training, accountability, and providing a safe and enjoyable experience for park guests and employees.

Requirements

  • Must be at least 18 years of age.
  • Minimum of five (5) years of mechanical maintenance experience required; amusement ride maintenance or industrial maintenance experience preferred.
  • Previous leadership or supervisory experience preferred.
  • Strong knowledge of mechanical systems, hydraulics, pneumatics, bearings, gearboxes, drive systems, and industrial maintenance practices.
  • Effective troubleshooting, organizational, leadership, communication, and problem-solving abilities.
  • Ability to read and interpret technical manuals, diagrams, schematics, blueprints, and maintenance documents.
  • Ability to train, motivate, coach, and evaluate employees while promoting teamwork and accountability.
  • Must be self-motivated, dependable, and able to work independently and in a team environment.
  • Must be able to work comfortably at heights 200 feet above ground, including catwalks, aerial lifts, crane baskets, scaffolding, and ride structures.
  • Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • AIMS certification or the ability to obtain and maintain AIMS certification preferred.
  • Must possess and maintain a valid Utah driver license or have the ability to obtain one.
  • Must be willing to work flexible hours and a variable schedule, including early mornings, weekends, evenings, holidays, and extended hours as operational needs require. Shifts may begin as early as 4:00 a.m. and others may end as late as midnight.

Nice To Haves

  • amusement ride maintenance or industrial maintenance experience
  • Previous leadership or supervisory experience
  • AIMS certification or the ability to obtain and maintain AIMS certification

Responsibilities

  • Direct, supervise, schedule, train, and support Ride Maintenance Technicians, Crew Managers, and assigned department team members.
  • Oversee daily, weekly, monthly, and annual inspections of amusement rides and attractions in accordance with manufacturer guidelines and safety protocols.
  • Oversee preventative maintenance, troubleshooting, repair, installation, testing, and operational readiness of amusement rides and attractions.
  • Respond to ride malfunctions, operational issues, emergency repairs, and ride downtime situations promptly and professionally.
  • Assist with the installation, assembly, rehabilitation, and disassembly of rides and attractions, including seasonal or new ride setup projects.
  • Ensure maintenance activities are completed in accordance with manufacturer specifications, applicable codes, industry best practices, ASTM standards, and Company policies and procedures.
  • Maintain an understanding and working knowledge of ASTM standards, amusement ride safety practices, and safe mechanical operations.
  • Ensure proper Lockout/Tagout procedures and safe work practices are followed during maintenance operations.
  • Maintain accurate and timely records of inspections, preventative maintenance, repairs, and safety documentation.
  • Prepare, manage, and monitor department labor budgets, supply budgets, operational expenses, inventory, and staffing levels.
  • Manage department scheduling, staffing assignments, maintenance priorities, and operational support needs.
  • Assist with interviewing, hiring, onboarding, training, coaching, evaluating, and developing Crew Managers, Ride Maintenance Technicians, and department team members.
  • Provide leadership and instruction regarding safe work practices, fall protection, confined space awareness, equipment operation, and department safety programs.
  • Coordinate maintenance projects and operational support with Operations, Safety, Construction, Electrical, Mechanical Services, and other departments.
  • Ensure maintenance shops, tools, equipment, and assigned work areas remain clean, organized, and safe.
  • Operate department vehicles, lifts, maintenance equipment, testing devices, and tools safely and effectively.
  • Perform other duties as assigned.
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