Revenue Operations Manager
RiskSpan•Washington, DC
•$85,000 - $110,000
About The Position
We are looking for a Revenue Operations Manager to bring structure, visibility, and scale to our commercial engine. This role will own the systems, data, and processes that connect Sales and Customer Success, ensuring the right information reaches the right people at the right time. The ideal candidate sees a broken process and is driven to fix it.
Requirements
- 3 to 5 years in Revenue Operations, Sales Operations, or a related role in a B2B SaaS environment
- Salesforce proficiency: ability to build reports + dashboards, ensure clean data without overlapping fields, manage workflows, and keep a CRM healthy without hand-holding
- Comfort working with enterprise sales data: long deal cycles, relationship-driven pipelines, multi-stakeholder accounts
- Strong analytical skills: ability to turn raw data into a clear story
- Positive, low-ego, and genuinely collaborative attitude
Nice To Haves
- Experience supporting comp plan tracking or commission calculations
- Familiarity with financial services or fintech
Responsibilities
- Own and administer our CRM (Salesforce): data integrity, pipeline hygiene, workflow automation, and user adoption
- Design and maintain reporting and dashboards in Salesforce and/or Claude that give leadership real-time visibility into pipeline, forecast, and customer health
- Build and document the processes that sit between Sales and CS, including handoffs, renewals, and expansion triggers
- Track and report on revenue KPIs: new logo ARR, NRR, GRR, expansion ARR, pipeline coverage, deal velocity, and conversion rates
- Surface insights from the data, not just the numbers but what they mean and what to do about them
- Support compensation plan tracking for AEs and CSMs
- Partner with AEs and CSMs to reduce friction: better tools, cleaner data, fewer manual workarounds
- Support onboarding and ongoing enablement so the team spends more time selling and less time figuring out the system
Benefits
- Meaningful work in a technically complex, high-stakes industry
- Real access to leadership and real influence over how we scale
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
