Retirement and Commerce Transformation Senior Manager
Accenture - Arlington, VA
posted 3 days ago
About the position
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Our Digital Commerce services create new, innovative customer journeys through bleeding-edge, end-to-end solutions that unify the digital and physical. Leveraging deep industry knowledge and expertise, we build connected and personalized customer experiences that catalyze customer buying decisions-at speed and at scale. We strategize, design, develop and implement omni-channel B2C and B2B commerce capabilities, platforms and systems. By improving digital channel maturity and delivering integrated experiences, we boost customer interaction and engagement, delivering tangible results and a better bottom line.
Responsibilities
- Deliver high impact technology initiatives and consult with clients to develop high performance solutions in Retirement, Capital Markets, and Financial Services.
- Build relationships with Financial Services clients to sustain Accenture's profile as a long-term trusted advisor.
- Advise clients on ways to measure and improve customer satisfaction, sales and revenue targets, and operational efficiency.
- Design and execute large scale and complex integrated programs and transformations in the Retirement industry.
- Implement business changes that drive industry-specific, function and digital operating model transformation.
- Synthesize overall technology needs by analyzing a variety of solutions to meet specific client requirements.
- Manage banking implementation engagements from client buy-in to planning, budgeting, deliverables, and risk assessment.
- Lead teams of Financial Services practitioners and coach junior team members.
Requirements
- 8+ years of experience in Retirement or Capital Markets industry, leading transformations in a sales, operations, product or strategy role.
- 5+ years of experience in management or technology consulting, with broad experience in engagement management and leading complex transformations.
- 2+ years of experience with originating, qualifying, and closing new opportunities through delivering sales proposals.
- 2+ years of experience making strategic recommendations for critical experiences, products or services.
- 2+ years of experience managing a P&L or a pipeline of business development opportunities.
Nice-to-haves
- Excellent communication and interpersonal skills, including compelling storytelling skills.
- Strong client relationship development and management skills.
- Good organizational, multi-tasking, and time-management skills.
- Ability to build Business Cases for large enterprise-wide initiatives.
- Prior experience delivering CRM, CPQ, Lead to Order, Sales Transformation implementations.
- Advanced degree or financial industry certification.
- Experience working with onshore and offshore delivery teams.
- Existing network of relationships within the Financial Services industry at decision-making levels.
Benefits
- 401k
- health_insurance
- dental_insurance
- vision_insurance
- paid_holidays
- paid_volunteer_time
- tuition_reimbursement
- flexible_scheduling
- employee_stock_purchase_plan
