Retention Sales Development Representative
Remitly•Dayton, OH
•$54,000 - $89,900•Hybrid
About The Position
This role focuses on engaging with existing customers to identify opportunities that drive retention, expansion, and continued revenue growth. The representative will build strong relationships with key contacts, understand customer needs, and navigate organizational structures to connect with decision-makers who can influence renewals and upsell opportunities. The company aims to shape a more just world and helps customers increase productivity and improve decision-making and outcomes.
Requirements
- Prior lead generation or inside sales experience
- Great listener, quick thinker, and the ability to work solo and as a team
- Bachelor's degree or equivalent experience
- Solid verbal and written communication skills
- Detail orientated with the ability to follow defined processes
- Demonstrated ability to use Microsoft Windows and Office applications (including Word, Excel, PowerPoint and Outlook), Google Chrome, and LinkedIn.
Responsibilities
- Working closely with retention teams to schedule qualified appointments, to produce real business opportunities
- Assist with the collection and resolution of past-due invoices.
- Learning and developing sales skills through our training and development program
- Certification and mastery around demonstrating our world class products
- Working towards promotion into a sales role
Benefits
- Comprehensive, multi-carrier health plan benefits
- Disability insurance
- Dependent care and commuter spending accounts
- Life and accident insurance
- Retirement benefits (salary investment plan/employer stock purchase plan)
- Modern family benefits, including adoption and surrogacy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
