Retail-to-Business Sales Associate (St. Thomas)

ATN International Inc•Christiansted, VI

5d•$14 - $16•Hybrid

About The Position

Brava by One seeks a Retail-to-Business Sales Associate to drive transactional SMB sales through a blended model: door-to-door, retail, and pop-up/community events. This quota-carrying role focuses on FTTP migrations, Brava Bundles, and mobile, using CRM tools to manage leads, document orders, and route more complex opportunities to the appropriate team.

Requirements

2+ years customer-facing sales experience (telecom/wireless/connectivity preferred).
Retail sales experience and comfort working in the field (including door-to-door); strong time management.
Salesforce preferred (or similar CRM/POS); accurate documentation and reporting.
Able to work independently across locations and collaborate effectively with a team.
Proven ability to meet sales targets and activity metrics.
Detail-oriented; strong problem solving in order processing and issue resolution.
Clear verbal/written communication; able to explain technical products simply.
Proficient with Microsoft Office/Teams; able to learn order-entry and configuration tools.

Responsibilities

Close transactional SMB (and as needed, consumer) sales through door-to-door activity, retail locations, and pop-up events.
Prospect, qualify, and follow up; log activity in CRM and maintain accurate orders/documentation for activation.
Deliver an engaging in-store/event experience, capture leads, and drive conversions.
Drive FTTP migrations, Brava Bundles, and mobile activations; clearly communicate pricing, promotions, and value.
Identify needs beyond transactional scope and route to the appropriate business sales resource; own the handoff and follow-through.
Meet monthly goals and activity metrics; stay current on products, offers, and selling motions.
Work leads from field, retail, and pop-ups; convert via outbound calls, follow-ups, and appointments as needed.
Maximize revenue by recommending the right mix of services, including Brava Bundles and mobile, and by identifying opportunities to migrate eligible customers to FTTP.
Address at-risk and former customers by coordinating basic service/billing support and presenting right-fit offers, upgrades, and current promotions.
Guide purchases/activations (including mobile) and assist with basic setup or minor troubleshooting as applicable.
Support merchandising/marketing execution, follow inventory/loss-prevention practices, and complete required paperwork and opening/closing tasks.
Participate in pop-ups/community initiatives; represent the brand professionally and collaborate to deliver a consistent experience.