Retail Team Lead - NYC
About The Position
Original X Productions are the operators of worldwide location-based entertainment experiences including The FRIENDSTM Experience, and Hershey Super Sweet Adventure. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do. OGX is seeking Retail Team Leads to assist with overseeing The FRIENDSTM Experience - NYC Retail Team and maintaining retail and photo elements of the experience while also preserving the cleanliness of the space. The ideal candidate thrives in a fast-paced environment and has the “Guest first” attitude. This part time position pays $21.00 per hour.
Requirements
- Must be able to remain in a stationary standing position more than 65% of the time
- Must be able to move about within the retail area
- Must be able to commit to a minimum of three shifts, one of which must be on a weekend day
- Constantly positions self to clean and maintain area
- Regularly operates photo equipment and cash registers
- Frequently lifts and moves items / equipment weighing up to 50 pounds
- Able to work a variable schedule including nights, weekends, and holidays
- Exceptional communication skills
- Organized and detail oriented
- Ability to multitask
- Reliable proactive team player
- High school diploma (or its equivalent), some college is preferred (current students welcome to apply)
- Previous experience in a retail environment
- Knowledge of cash handling
- 6 months in a leadership role
Responsibilities
- Works with the Guest Experience Team Leads to ensure overall Guest satisfaction
- Ensure theming related to the attraction is maintained
- Maintain cleanliness of the retail area including sweeping floors, wiping down, and removing trash
- Complete Opening/Closing Checklists
- Assign and reconcile cash drawers
- Assist Team Members as needed
- Delegate responsibilities to ensure location is clean, stocked and “show ready”
- Direct Team and follow up on assigned tasks
- Work with Guests to correct issues and ensure satisfaction
- Oversee and assist with photo purchases and customization
- Schedule repairs and maintenance to resolve swiftly and effectively
- Additional duties as assigned
Benefits
- Flexible Schedule
- Paid Sick Time
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
