About the position
At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too. Our values are rooted in unconditional love-a lesson we learn from our pets-and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. In this role you'll oversee safety, customer experience, operations, financial outcomes, and human resources. In addition to achieving results and driving company strategies, you'll emphasize exemplary leadership, exceptional customer service, and efficient daily business execution. The Store Leader is accountable for promoting PetSmart's vision, mission, and values within the store, representing the brand. This includes cultivating a positive culture and associate experience, fostering teamwork, professional development, and a passion for pets.
Responsibilities
- Oversee safety and customer experience
- Manage operations and financial outcomes
- Lead human resources functions
- Drive company strategies and achieve results
- Promote PetSmart's vision, mission, and values
- Cultivate a positive culture and associate experience
- Foster teamwork and professional development
Requirements
- Passion for pets and people
- 4-6 years of retail leadership or experience in a customer-focused environment
- High School diploma or equivalent required; Bachelor's degree preferred
- Proficiency in computer applications
- Strong written and verbal communications
Benefits
- Paid bi-weekly
- Flexible schedule
- Health benefits: medical, dental, vision
- 401k
- Tuition assistance
- Associate discounts and perks
- Paid time off for fulltime associates
- Career pathing
- Development opportunities
