Retail Store Manager
Cotopaxi - Castle Rock, CO
posted 10 days ago
About the position
Cotopaxi is looking for our next Store Manager to lead the Castle Rock team! At our brick & mortar stores, profit is a byproduct of good conversation. We look to inspire others and have a vision for a world in which business positively impacts society, community, and environment. Our Store Managers recognize the value of both internal and external relationships and they/she/he looks to foster an environment that welcomes people from all backgrounds no matter what their connection and experience is with the outdoors. As the Store Manager you are responsible for all aspects of the store operations, the development of your Llamas, and local engagement. Whether you are creating campfire connections with our customers and neighboring stores, coaching your Guides on our newest products and sales approach, planning local events, or managing the store P&Ls, the success of this location starts with you. As a retail leader you will continue to scale your team to achieve current goals and set up your location for future success, while also being a lifeline for other Store Managers and contributing to our unique retail culture. Most importantly, you will guide our retail team through the embodiment of Cotopaxi's values, leveraging your desire to inspire others and be a part of the local community.
Responsibilities
- Create a people-first culture and support every customer through their personal journey in the store.
- Organize monthly revenue and community-driven events.
- Coach and develop your Guides through encouragement, training, and productive feedback.
- Drive KPI's by measuring, monitoring and taking action to ensure there is a positive impact on the P&L.
- Strategically manage the store's budget and P&Ls.
- Maintain appropriate staffing levels and manage the hiring of your herd.
- Manage inventory levels, ordering and receiving, and back of house processes.
Requirements
- 2+ years of store management experience leading a team of 10+ direct reports, ideally in a retail environment.
- Ability to analyze and make data-driven decisions to positively impact the business.
- Working knowledge of Google Suite and Microsoft Office, and experience with NetSuite is a plus.
- Experience creating an effective staff schedule that supports the team and business needs.
- Experience hiring, training, and developing a diverse team.
Nice-to-haves
- Experience in the outdoor industry.
- Strong capacity for collaboration, creative-thinking, and adaptability.
Benefits
- Medical, Dental, and Vision benefits with HSA, FSA, and DCSA options.
- Voluntary Short- and Long-Term Disability Insurance.
- Company-paid Basic Life Insurance with the option to purchase additional coverage.
- Company-paid Employee Assistance Program(s).
- Company-paid Mental Health Benefits.
- Company-paid Volunteer Time Off.
- 401(k) plan with employer match.
- Unlimited responsible PTO.
- 60% off Cotopaxi products.
- Regular virtual/in-person celebrations.
