Retail - Store Leader

Bargain Hunt - Johnson City, TN

Full-time - Manager

Johnson City, TN

General Merchandise Retailers

About the position

The Store Leader at Bargain Hunt is responsible for the overall operation of the store, including sales performance and management of store personnel. This role requires utilizing company reports and tools to assess efficiency, analyze trends, and identify opportunities for improvement in store performance. The Store Leader greets and acknowledges all customers in a friendly, professional manner, ensuring that customer issues are resolved quickly and efficiently, thus providing a positive shopping experience. The position also involves interviewing, selecting, hiring, training, and evaluating the performance of all team members, as well as administering disciplinary actions in accordance with company guidelines. The Store Leader must maintain a clean, fun, and safe environment for both teammates and customers, while also managing financial controls such as shrink and payroll. Additionally, the Store Leader develops creative plans to increase store sales and ensures that the store appearance meets company standards.

Responsibilities

• Responsible for overall store operation, sales performance and management of store personnel.
• Utilizes company reports and tools to assess efficiency, analyze trends, and identify opportunities for improvement in store performance.
• Greet and acknowledge all customers in a friendly, professional manner and ensure customer issues are quickly and efficiently resolved.
• Responsible for the interviewing, selection, hiring, training and performance evaluations of all team members.
• Administers appropriate disciplinary action to teammates, including terminations, in partnership with support resources.
• Continually evaluates and reacts to performance issues and actively recruit leadership candidates.
• Ensures a clean, fun and safe environment for teammates and customers.
• Maintains financial controls including shrink, payroll and other operating expenses.
• Develops creative plans to increase store sales and sales strategies to reach new customers.
• Ensures that the appearance of the store is maintained to company standards.
• Fosters, grows and contributes to maintaining a positive work environment.
• Communicate effectively with customers and team members in a professional, positive and courteous manner.
• Serves as primary Manager on Duty including opening and closing the store.
• Focuses staff on loss prevention priorities and efforts.
• Accepts special assignments as directed by the District Leader.
• Follows and enforces all Company policies and procedures.

Requirements

• High school diploma or equivalent; four year degree preferred.
• 3+ years of retail management experience.
• Demonstrated leadership skills and team-oriented thinking.
• Demonstrated visual merchandising skills required.
• Ability to take initiative, act with a sense of urgency and be results driven.
• Strong decision-making and problem resolution skills required.
• Ability to communicate clearly and effectively in all situations.
• Ability to handle multiple tasks in a stressful situation.
• Ability to operate store equipment including telephone, copiers, fax machines, computers, forklifts, etc.
• Ability to process merchandise information through store computer system and POS register.
• Ability to move throughout all areas of the store including sales floor, receiving, and register areas.
• Ability to lift objects weighing up to 50 pounds and move objects up to and exceeding 200 pounds with reasonable accommodation.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Ability to travel between stores with some overnight stays required.

Benefits

• Equal employment opportunity employer.
• Provides reasonable accommodations to qualified individuals with disabilities.