Retail Sr. Assistant Store Manager

The ODP Corporation - Roseville, MN

Full-time - Mid Level

Roseville, MN

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail Sr. Assistant Store Manager at Office Depot plays a crucial role in the store's leadership team, focusing on driving sales and service growth. This position is responsible for achieving sales goals, leading training initiatives, and fostering a customer-centric environment. The Sr. Assistant Store Manager also oversees visual merchandising, freight/logistics activities, and ensures client satisfaction while assisting with store operations and cash handling. The role requires flexibility in scheduling and the ability to lead in the absence of other management.

Responsibilities

• Provide direction, guidance, and ongoing training to store associates.
• Facilitate training sessions on the business model and holistic service offerings.
• Observe, coach, and provide feedback to enhance associate proficiency.
• Support hiring and staffing the store location in partnership with the General Manager.
• Lead the team in driving memorable customer experiences and client satisfaction.
• Execute Office Depot's selling techniques and sales training across the store personnel.
• Foster a sales-focused environment by owning sales and services results.
• Ensure the team processes merchandise accurately and efficiently.
• Identify areas for process improvement and implement plans to reduce waste.
• Ensure regular loss prevention compliance as a leader in the store.
• Assist the General Manager with performance management and coaching associates.
• Maintain safety and security of the building and associates during absence of other managers.
• Perform opening and closing responsibilities, including cash handling and daily store balancing.

Requirements

• High School diploma or equivalent; Bachelor's preferred.
• Minimum 1-3 years of experience in a related field.
• Minimum two years of experience in retail, including management or supervisory roles.
• Basic computer skills and ability to use technology for job completion.
• Ability to effectively lead, coach, and manage others in a professional environment.
• Excellent verbal and written communication skills.
• Demonstrated leadership capabilities and ability to work independently and with others.
• Ability to plan, prioritize, and execute detailed instructions in a timely manner.

Nice-to-haves

• Sales experience in a services industry is a plus.
• Demonstrated ability to positively influence and motivate others.
• Experience in conflict management and problem-solving.

Benefits

• Competitive salaries
• 401(k) plan
• Retail Store Hourly Management Incentive program
• Opportunities for career growth within the organization