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Girl Scouts of Southwest Texas - San Antonio, TX

posted 5 days ago

Part-time
San Antonio, TX
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Retail Sales Associate Part-Time implements the day-to-day operations of the GSSWT Council Shop including selling merchandise and providing high quality customer service to our customers (volunteers, parents, girls, community members, and staff).

Responsibilities

  • Maintains Retail Shop in an attractive, organized, and functional manner by keeping the sales floor stocked and displays fresh and appealing, and cleans stock room, workstations and sales counter.
  • Uses Point of Sales system in performing tasks such as cash register sales, refunds, and other customer related functions.
  • Ensures timely receiving of incoming orders, pricing of inventory, and stocking shelves and displays.
  • Gains knowledge and understanding of departmental operations to accurately respond to volunteer questions and requests.
  • Participates in the annual and quarterly inventory process of the shop and stockroom.
  • Provides clarification and support to customers for the Girl Scout Program and corresponding merchandise/awards.
  • Resolves customer disputes and complaints to ensure timely resolution and customer satisfaction.
  • Processes phone, mail, and web orders promptly and professionally.
  • Assists and provides support for Camp Trading Post and external events.

Requirements

  • High school diploma or GED.
  • One year of retail experience and/or processing sales orders preferred.
  • One year experience handling cash transactions.
  • Ability to read and analyze data and interpret financial reports.
  • Ability to respond to common inquiries or complaints from customers and members of the business community through spoken and written language.
  • Ability to complete basic mathematical tasks, including calculating discounts and counting.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Must have some familiarity with computers and some knowledge of Microsoft Office applications (i.e. Excel, Outlook, and Word).
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