About the position
A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. This position is located at A.O Smith's retail location The Clean Water Center in Appleton, WI. Schedule: Monday-Friday days. Occasional early evening or Saturday appointments. The primary function is to assist customers with improving the quality of their water and facilitate the marketing, sales, installation, and service of water treatment solutions.
Responsibilities
- Facilitate the sale of water treatment systems
- Key contributor to marketing and growth initiatives
- Coordinate the installation and service of residential water treatment solutions
- Responsible for diagnosing customers' water conditions and recommending proper treatment solutions for the family’s needs and wants
- Provide quality checks to ensure customer satisfaction and company expectations have been met
- Assist with the scheduling of service and sales appointments and direct customer questions to the appropriate department
Requirements
- High School Diploma or GED equivalency required
- Minimum of 1 year related work experience
- Valid driver's license
Nice-to-haves
- Bachelor's degree preferred
- Excellent computer skills in MS Word, MS Excel, E-mail and Windows
- Responds promptly to customer needs and requests for service and assistance
- Completes administrative tasks correctly and on time
- Demonstrates accuracy and thoroughness
- Must have clean drug test & subject to random drug testing
Benefits
- Competitive compensation package
- Comprehensive benefits plans including medical and dental insurance
- Company-sponsored life insurance
- Retirement security savings plan
- Short- and long-term disability programs
- Tuition assistance
